Nextiva moved from TestRail to AIO Tests, bringing QA, development, and product into Jira. Bugs raised from their automation runs now arrive fully documented, with steps, screenshots, and video attached.
Nextiva is a business communications and customer experience software company. Its business conversation platform brings together communications, customer interactions, collaboration, and AI tools to help businesses grow revenue, retain customers, and improve productivity.
Testing at Nextiva spans QA, development, and product management teams. Before AIO Tests, testing lived in TestRail Enterprise, a standalone tool outside Jira, so every team had to leave its main workflow to work with test cases.
Nextiva managed testing in TestRail Enterprise, a standalone application completely separate from Jira. That setup created friction for the teams that relied on it.
Cost hard to justify against the value delivered
Standalone tool outside Jira
Multi-step project navigation
Heavy customization effort
After evaluating several test management solutions, Nextiva selected AIO Tests for the following reasons:
Onboarding took just two one-hour calls with the AIO team. Existing Jira spaces map directly to AIO Tests projects, and roles and permissions carry over automatically, so the tool was largely self-explanatory from day one.
Key Features Adopted
AIO Tests brought Nextiva’s testing into Jira and gave its automation full API access.
Nextiva continues to use AIO Tests across its QA, development, and product teams. Their feedback highlights what keeps the platform working for them.
“Responsive support was an important factor in our decision.”
— Harun Sharma, QA Manager, Nextiva
See how AIO Tests connects your test results, test cases, and defects in one place inside Jira.
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